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Michele B. Medved

Michele B. Medved, owner of MBM Training Services, is an instructional designer and performance consultant. She specializes in new hire training, customer service solutions, and ongoing learning in the workplace. She has a MA in Educational Technology and is a frequent speaker and writer for ASTD.

info@mbmtraining.com
www.mbmtraining.com
Member of the Consulting Network


Reviews and Editorials by Michele B. Medved:

THE GUEST, 2ND EDITION
September-October 2008,  4 stars  $895

Johnny the Bagger
May-June 2007,  3 and a half stars  $995

Customer Service Toolkit
January-February 2007,  3 and a half stars  $995

7 Things Never to Say to Your Customers   
July-August 2006,  2 and a half stars  $149

The Customer Service Activity Book   
January-February 2006,  3 stars  $34.95

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